Privacy Policy

Last Updated: July 9, 2024

1. Introduction

Welcome to Vale of Tempe Candle Co (“we,” “us,” or “our”). This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, valeoftempe.com (the “Site”). By using the Site, you agree to the terms described herein.

2. Information We Collect

We collect various types of information, including:

• Personal Information: This includes your name, email address, shipping address, and payment details when you make a purchase.
• Device Information: We collect data about the device you use to access our Site, such as IP address, browser type, and operating system.
• Cookies and Tracking Technologies: Our Site uses cookies and similar technologies to enhance your browsing experience and analyze usage patterns.

3. How We Use Your Information

We use your information for the following purposes:

• Order Processing: To fulfill orders, process payments, and provide customer support.
• Communication: To send order confirmations, shipping updates, and promotional emails (you can opt out at any time).
• Improvement: We analyze data to enhance our Site, products, and services.

4. Legal Basis for Processing Personal Data

If you are in the European Economic Area (EEA), our legal basis for processing personal data is typically:

• Contractual Necessity: To fulfill our contractual obligations (e.g., processing orders).
• Legitimate Interests: To improve our services and protect against fraud.

5. Sharing Your Information

We do not sell or rent your personal information. However, we may share it with:

• Service Providers: Third-party partners who assist us in operating the Site.
• Legal Compliance: When required by law or to protect our rights.

6. Data Security

We implement security measures to protect your data from unauthorized access, alteration, or disclosure.

7. Your Data Protection Rights

You have the right to:

• Access: Request access to the personal information we hold about you.
• Rectify: Correct any inaccuracies in your data.
• Delete: Request deletion of your data (subject to legal requirements).

8. Data Retention

We retain your information as long as necessary for the purposes outlined in this policy or as required by law.

9. Cookies and Tracking Technologies

Our Site uses cookies for analytics, personalized content, and advertising. You can manage cookie preferences in your browser settings.

10. Third-Party Links

Our Site may contain links to external websites. We are not responsible for their privacy practices.

11. Children’s Privacy

Our Site is not intended for children under 13. If you believe we have collected information from a child, please contact us.

12. Changes to This Privacy Policy

We may update this policy periodically. Check the “Last Updated” date for the latest version.

13. Contact Us

If you have any questions or concerns, please contact us here.